RMA Return Steps

We're happy to assist with any questions or requests you may have regarding our products and solutions.

To enquire about receiving a TRIAL KIT, please click the link below.


Important Information

Due to the COVID-19 restrictions introduced by the UK government we are unable to offer an RMA service until at least April 10th 2020.

We will extend warranties on all equipment requiring RMA for a period of 2 months to make sure that customers under warranty are not impacted by this decision and we will extend further if the situation calls for it.

We thank you for your understanding in this matter. If you are in urgent need of replacement equipment please contact your account manager.

Please check back on or after April 10th 2020 for further updates.