VideoManager Release Notes 11.0.3

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VideoManager Release Notes 11.0.3


These release notes are for version 11.0.3. The changes in this and earlier versions are listed below.

Changes since 11.0.1

Bug fixes
Issue Id Summary
VM-15221 The site details page would sometimes show details for the wrong site.
VM-15232 The media import screen only worked correctly for users who had permission to view import profiles.
VM-15246 Footage uploads used to fail if the service restarted during the upload.

Changes since 10.2.5

Software Assurance
In order to upgrade Edesix VideoManager you must now have software assurance coverage up to 14 February 2019. The installer for 11.x and later installers will display an error message if you do not have valid software assurance installed. If you are upgrading from a version prior to 10.2, then you must install 10.2 and import a valid software assurance file first before attempting to upgrade to 11.x, or 11.x will not install.
Future versions of Edesix VideoManager will only allow you to upgrade if you have software assurance coverage up to the date specified in the release notes.
New feature: Download and bandwidth management improvements
There have been several improvements to how downloads work which are intended to make Edesix VideoManager work more effectively in a variety of network configurations.
Firstly, it is now possible to prioritise a DockController, so that downloads from devices docked there are prioritised over all other devices. This is useful if your DockController is connected over a relatively slow network, but you need to access to particular piece of footage as quickly as possible.
Secondly, you can check the new "slow connection" checkbox in a bandwidth rule and apply the rule to DockControllers at the other end of slow network connections. Edesix VideoManager will continuously try to download from devices docked in DockControllers setup this way in order to maximize use of the network connection, rather than scheduling downloads as happens for other DockControllers.
Thirdly, it is possible to apply a rate limit to a group of DockControllers. This allows Edesix VideoManager to schedule downloads so that footage on high priority DockControllers is downloaded as quickly as possible.
Finally, Edesix VideoManager can now resume downloads of large files if they are interrupted by a network outage for less than 15 minutes. This should ensure that downloads of large files across unreliable/intermittent network connections (like WiFi or 4G) complete more quickly.
New feature: Device availability report
A new report, "Device Availability", shows how many devices were available at each location during each 5 minute interval of the report period. This can be used to analyse whether too many or too few devices are available at a particular location.
Note that the report cannot provide data for time periods prior to the upgrade to 11.0 or later; the data necessary to run this report is only captured after you have upgraded.
New feature: Non-video media handling (additional licence required)
Edesix VideoManager can now handle audio files, still image files and other file types, such as PDF. These files can be viewed in Edesix VideoManager and managed along with videos in incidents. Note that Edesix VideoManager can only handle a certain subset of file formats; you should check with support that your desired file format is supported before attempting to use this feature.
JPEG support now allows you to zoom in on a JPEG and to perform crops and redactions. It is also possible to perform simple contrast/brightness/saturation/gamma adjustments on images. These adjustments can be saved as a "preparation" before you add the image to an incident.
New feature: Incident collections (additional licence required)
Groups of incidents can be added to an incident collection, which stores a snapshot of the incidents at that moment in time. An entire collection can be exported at once and the data in the collection is independent of the original incident. This can be useful in order to keep a record of a collection of evidence which you share with a third party.
New feature: Media metadata (additional licence required)
Individual videos (and images, audio files, etc) can now have user-defined metadata fields associated with them. These can be set at import time (see "automated imports" below) or set manually. The video/media search function allows you to find media based on metadata fields, potentially using complex search criteria.
New feature: Media Imports (additional licence required)
Edesix VideoManager can be configured to automatically or manually import videos, images, audio files and other files. Manual import can be performed through the web interface or using a command-line tool. Automatic import can monitor a folder for new files or folder appearing and import them as soon as they appear.
Import can also import incidents or incident collections exported by other instances of Edesix VideoManager. The import system can extract metadata from the import (including embedded metadata, such as EXIF data in JPEGS, or additional data stored in metadata files) and store this with incidents or as media file properties.
Deprecated feature: Incident file attachments
It is no longer possible to add file attachments to incidents, although existing file attachments are still accessible. This feature has been replaced by the non-video media handling (licensed) feature, which provides a more flexible way to handle non-video assets. Please contact support if you are adversely affected by the removal of this feature.
Bug fixes and minor features
Issue Id Summary
VM-13530 The ability to take screenshots in the video player is controlled by a new permission.
VM-12744 Estate report can now be scheduled to run hourly.
VM-14168 Statistics page video count by day didn't take the local time zone into account.
VM-13547 Audio preview snippets are now played while scrubbing or stepping a video.
VM-13595 CSV reports now only contain a header row and data. Metadata for the report is now held in a separate file.
VM-13662 Web UI now uses WebSockets for background communication with the web server.
VM-13596 It is now possible for an automated tool to download the CSV for the latest version of a scheduled report from a fixed URL.
VM-13534 You can now use video bulk edit when viewing videos in "large" or "gallery" mode.
VM-13532 Video thumbnails for short videos now fill up all the available space in the videos gallery view.
VM-14103 Minor security improvement: all browser cookies set by Edesix VideoManager are marked as HttpOnly.
VM-14482 Permission to see devices on the dashboard can now be granted to users with no permission to see the devices page.
VM-15105 When adding multiple videos to an incident in one operation, videos are now added in chronological order.
VM-15078 The assign dialog sometimes showed the wrong selected profile when the user's role specified a default profile.
VM-14121 GPS data is now included when exporting data to Genetec Clearance.
VM-13568 Export profiles can now specify an external folder where exports are stored.
VM-14138 Multiple-choice custom fields now show no value until a value is selected, instead of showing "nothing selected".
VM-14129 Newly created videos were not appearing on the dashboard under "Recent Videos" for users without admin privilege.
VM-13986 Composite clips didn't play in Edge browser.
VM-14529 Display of burn-in could spontaneously turn on or off when viewing view list.
VM-14199 When creating a new wifi profile, the user-specific network option was not saved correctly.
VM-14747 Replication of custom field definition from central manager to a site running old software used to fail if URL or computed fields were defined.
VM-14828 Video playback and thumbnails would fail for a video with a text annotation zoomed off the top of the frame.
VM-14513 Evidence export would sometimes ignore the "include confidential metadata" option.
VM-13745 Battery audit report can now correctly report on cameras which are fully powered off whilst in use.
VM-13846 The amount of CPU used by device discovery has been reduced.
VM-14779 The layout of the navigation bar has been adjusted to prevent text overlapping at certain screen widths.
VM-13380 Maps now show a scale line unless they are very small.
VM-13910 It is now possible to delete the Genetec Clearance configuration if it is no longer required.
VM-14190 The temporary directory used while creating exports is now configurable.
VM-13527 The system now shows the original video filename on the video details page.
VM-13578 The live view page now takes advantage of browser video acceleration when it's available.
VM-13923 The "add to an existing incident" screen did not previously allow the user to search by custom incident fields.
VM-14385 Folder permissions should now be repaired automatically if you change the user that the Windows service runs as.
VM-13914 Unsaved changes were silently discarded on the ONStream configuration page if the number of ONStream outputs was changed.
VM-13840 The browser will no longer attempt to auto-fill the passphrase field when importing SSL certificates.
VM-14144 If you pressed the browser back button with unsaved changes, then cancelled going back, then the URL in the browser changed incorrectly.
VM-13774 The system now fills in the location column of the RFID_SCAN_FAILED audit entry when an RFID scan fails.
VM-13925 The Account Profile page now only shows the "Save New Password" button when user actually enters a new password.
VM-13970 Info pop-up boxes can now be scrolled if they contain too much text.
VM-13964 The format of dates automatically added to the titles of reports have been made consistent with other date formats in the product.
VM-14105 The video player keyboard shortcuts popup can now be launched when player is in full-screen mode.
VM-13777 The incident editor could under certain circumstances report a field validation error for a field which was no longer visible.
VM-14906 Scheduled reports sometimes failed if they were run during startup of the service.
VM-14159 The list of recent videos on the dashboard was not updating live as new videos were downloaded.
VM-14491 The duration for videos shown in the video list and details page is now rounded down to the nearest second.
VM-13932 The "Generate EdgeController Config" button is now directly available on the "sites" page menu bar.
VM-13783 Input fields with auto-complete no longer look a different colour to other input fields.
VM-13941 When configuring an EdgeController with a static IP address, the system now validates that IP address is entered in the correct format.
VM-14484 Tooltips were not displayed in the video player when in theatre mode or fullscreen mode.
VM-14313 The download progress bar in the device list detailed view was sometimes not displayed for a downloading device.
VM-14468 Eliminated minor visual flicker in video player when switching between playback and single step.
VM-13931 In the site list, the status of an EdgeController was shown incorrectly if you changed its WiFi or IP configuration.
VM-14588 When viewing the site's web page through the sites screen, its device live view page is not accessible. The button to do this is no longer shown.
VM-14064 The count of selected permissions on the role edit page was sometimes incorrect.
VM-13776 The keyboard shortcuts help popup did not close when expected.
VM-15063 Validation error messages were not correctly displayed in the bandwidth rule edit dialog.
VM-15030 Genetec Security Center archive transfer would sometimes fail if the time it requested was after the end of a video.

Earlier changes

See the V10.2.x release notes for earlier changes.

Upgrade notes

Software assurance requirement for upgrade
In order to upgrade to this version from an older version, you must have software assurance coverage up to 14 February 2019. If you are upgrading from a version older than 10.2, then you must upgrade to 10.2 and install software assurance before installing this version.
Re-enabling Windows 10 UEFI Secure Boot
Some customers running a pre-7.0.x release on the Microsoft Windows 10 Anniversary Update operating system had to disable UEFI secure boot in order to make USB drivers for directly connected cameras and RFID readers work correctly. The bundled USB drivers are now compatible with all installations of Windows 10 with UEFI secure boot enabled. If you previously disabled UEFI secure boot in order to make Edesix VideoManager USB drivers work and you now wish to re-enable UEFI secure boot, then you must manually uninstall the old USB drivers before you upgrade Edesix VideoManager. Customers in this position should follow this procedure to update Edesix VideoManager:
  • Disconnect all USB attached cameras, camera docks and RFID readers from the computer being upgraded.
  • Run the "Settings" application from the Start menu.
  • Within "Settings", click on "System", then "Apps & features".
  • In the list of programs, find "Windows Driver Package - Edesix RFID reader" and "Windows Driver Package - Edesix Video recorder driver", and click "Uninstall" for each of them.
  • Run the Edesix VideoManager installer as normal.
  • Restart your machine and enable secure UEFI boot in your BIOS settings.
  • Reconnect USB cameras and RFID readers.
Central manager site upgrades
When upgrading a central manager installation, replication of certain configuration settings from the central manager to sites (including EdgeControllers) will not occur until those sites are upgraded.

If you use any of the "Shared configuration settings" - on the Auto-fetch settings page - to replicate configuration information to sites, then the site will use out-of-date configuration information until upgraded to the minimum required version for that setting. Configuration changes made on the central system will have no effect until the site is upgraded.

The following table shows the minimum required version of Edesix VideoManager running at the site in order for each shared configuration setting to replicate correctly.

Shared configuration settingMinimum compatible site version
Roles & Password Rules6.4.0
Device Profiles6.4.1
Deletion policies6.4.0
User-defined fields6.4.0
Device states and locations10.0.0

Supported platforms

Edesix VideoManager is supported on the following platforms:

  • Windows 8 Pro & Enterprise 64-bit
  • Windows 8.1 Pro & Enterprise 64-bit
  • Windows 10 Pro & Enterprise 64-bit
  • Windows Server 2008 R2 Standard, Enterprise & Datacenter 64-bit
  • Windows Server 2012 Essentials, Standard & Datacenter
  • Windows Server 2012 R2 Essentials, Standard & Datacenter
  • Windows Server 2016 Essentials, Standard & Datacenter
  • CentOS-7 Linux x86_64

Note that accessing the Edesix VideoManager web application from a web browser running on a Windows Server desktop is not supported. However, Windows Server can be used for running the Edesix VideoManager service.

Versions of the product which run on 32-bit Windows are available from support. 32-bit support will be discontinued in a future release.

Supported browsers

The new Edesix VideoManager web application is supported on the following browsers:

  • Microsoft Internet Explorer 11 (Windows 7/8.1/10) **
  • Microsoft Edge 14+ (Windows 10)
  • Firefox 47+ * (Windows 7/8.1/10).
  • Chrome 48+ (Windows 7/8.1/10, MAC OS X v10.10)
The security settings of your browser may prevent some features of the Edesix VideoManager web application from working correctly. In particular, some browsers may silently prevent the download of files from the Edesix VideoManager web application. Adding Edesix VideoManager web application to the list of trusted websites will normally fix this.

Accessing the Edesix VideoManager web application from a web browser running on a Windows Server desktop is not supported.

* When using Firefox on Windows, you may need to run Windows Media Player once to install codecs before video playback will work. Firefox video playback only works if the operating system provides an MP3 codec.

** When using Internet Explorer, audio is not supported on Device live view page.

Supported device firmware

As of version 9.0+ we will no longer support assignment of devices running firmware older than version 6.0. These devices will still connect but only for the purposes of upgrading them.

Included device firmware

This release of Edesix VideoManager includes the following firmware:

VideoBadge firmware V10.2.7
VideoTag firmware V10.1.2
DockController firmware V10.0.4